Privacy Policy

Introduction

Digital Endpoint Limited, a Hong Kong corporation provides cloud based employee monitoring services for businesses. We understand the responsibility that comes with this and we are committed to protecting your privacy by compliance with this Privacy Policy.

This Privacy Policy describes the information that we collect from you through the use of the Websites www.digitalendpoint.com, and portal.digitalendpoint.com among other sites owned or controlled by Digital Endpoint.

This Privacy Policy does not apply to information collected on any third-party site or by any third-party application that may link to or be accessible from the Website.

By using or accessing our Websites, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy. This Privacy Policy may change from time to time and your continued use of the Website is deemed to be acceptance of such changes, so please check the Privacy Policy periodically for updates.

We strive to keep improving, so if you have any reasonable suggestions or recommendations for improvement for security and privacy, please contact us at .

Information you provide to us

We collect and use personal and business information that you voluntarily provide to us as follows:

• Website Visits - Our cookie stores your IP address to allow us to know if you are a returning visitor, and to calculate traffic statistics as you move through the site. If you choose not to accept cookies you can still visit most areas of the Website, but you may be unable to access certain menus
• Purchases - When you purchase a product, we only record the email address you provide so we can send you your licenses. We never store credit card information, addresses or phone numbers and these are processed securely by our payment gateway providers.
• Support - When you request support, services or information about the products or our Website we will record your IP address and the content of the chat you have with our support representatives
• Device Data - We store activated device data on https://portal.digitalendpoint.com, where you can log in and view it
• Contests and Promotions - When you sign up for our newsletter, we use your email address to send you promotional information
• Correspondence - If you contact us we will collect the personal information contained within your correspondence (including e-mail addresses)

Information we may collect

We may automatically collect statistical or aggregate non-personal information about your interaction with our Website.

Aggregate information is information that we collect about a group or category of products, services or customers that is not personally identifiable. This may include usage information about your computer, laptop, tablet, mobile phone or other electronic device and your activity using our Website. We may collect information including the Internet protocol (IP) addresses, browser type, internet service provider (ISP), pages that you access, referring/exit pages, operating system, resources that you access, date/time stamp and other interactions with our Website. This information can assist us in analyzing trends, providing statistical information and improving our Website.

If we link or associate any information gathered with personal information we treat the combined information as personal information. Otherwise we use and disclose information collected solely by passive means in aggregate form or in a non-personally identifiable form. We may collect, use and disclose non-personal information for any purpose. Where, according to local law, IP addresses and the like are considered personal information, then we treat it as such.

Technologies

Like the vast majority of website providers, we use various common Internet technologies, such as cookies and web beacons, to collect details about your interactions with our Website. We only collect aggregate information, such as, for example, traffic data, logs and other communication data, whether this is required for our own contractual purposes or otherwise.

Cookies - Cookies are small files stored on the browser or the hard drive of your computer. Use of cookies help us to improve our Website and to deliver a better and more personalized service by enabling us to: estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Website according to your individual interests, speed up your searches and recognize you when you return to our Website. If you register with us or if you continue to use our Website, you agree to our use of cookies.

Web Beacons - Web beacons also known as pixel tags are electronic images, contained on a website that permit us to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons are not used to access your personal information on the Website and are only used to compile aggregated statistics concerning use of the Website.

Web Analytics - We also collect some information (ourselves or using third party services) using web analytic tools to help us continuously improve our Website and the Products. We use third-party services that use tracking technologies to track non-personally identifiable information about interactions on our Website in the aggregate to capture usage and volume statistics. This information is used to monitor and analyze the use of our Website, to increase our services functionality and for the technical administration.

Third Party Advertising Technologies - In addition to our use of technologies as described herein, we may use third party vendors such as Google to perform display advertising or remarketing services to display advertising on our Website or manage our advertising on other sites. These services can help us tailor advertising that we think may be of interest to you based on your use of our Website and to otherwise collect and use data about your use of our Website. Third-party vendors may use cookies and web beacons to collect non-personal information about your activities on our Website and other websites to provide you with targeted ads.

As always we respect your privacy and do not collect any personally identifiable information through the use of Google or any other third party services. Any information collected is used only for remarketing purposes and will not be used by third-party marketing vendors for any other purpose.

To opt out of Remarketing and Advertising click here. To find out more about how Google uses any data it collects please visit here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

How we use the information

We use information that we collect about you or that you provide to us, including any personal information, in the following ways :

• To administer, operate, maintain and improve our services and Website
• To provide you with information, newsletters and products or services that you request from us
• To notify you about any changes or provide you with support
• To carry out our obligations, process and enforce our rights arising from any contracts entered into between you and us such as communications related to payments and changes to our terms, conditions and policies.
• To allow you to purchase and download products and participate in interactive features of our services, when you choose to do so.
• For billing and accounting purposes.
• For internal purposes such as performing research and analysis and to provide anonymous reporting internally or externally
• For marketing and promotional purposes so as to provide you with information about products or services we think you might like. You may opt-out of receiving these communications by following the steps described below.
• For any other purposes that we may disclose to you at the point at which we request your personal information and pursuant to your consent
• To prevent or take action against activities that is or may be in violation of the Product end-user license agreement, the Website Terms of Use or applicable law.

Once you have registered for the products we reserve the right to send you certain communications relating to the products, such as service announcements and administrative messages that are considered part of the product.

Disclosure of your information

We do not sell or rent your personal information to third parties. Except as described in this Privacy Policy we will not disclose your personal information that we collect from our Website to third parties without your consent. We may disclose personal information that you provide to us when necessary to the following third parties :

• To a member of our group—holding company and its subsidiaries and majority owned affiliates. This information helps us make your customer experience more seamless and efficient by allowing us to improve our marketing efforts to better target customer needs, streamline our processes and consolidate our backend business systems.
• Direct or indirect contractors and service providers we occasionally use to support our business as may be required for example, to fulfill orders, conduct billing/credit card processing provide you with services or perform statistical analysis. Those service providers will be permitted to obtain only the personal information they need to deliver the service in accordance with our policies under confidentiality agreements and not for their own purposes.
• Authorized partners, distributors and resellers to fulfill any terms under your licensing and service relationship with us and to provide you with local technical and customer support.
• In the event (whether perspective or actual) of a merger, acquisition, or any form of sale of some or all of Digital Endpoints assets, in which case personal information held by us about you and our customers will be among the assets transferred to the (prospective) buyer.
• Comply with a law, court order, legal process or other legal obligation.
• Enforce or apply our terms of use or terms of license or sale and other agreements.
• Protect the rights, property, or safety of Digital Endpoints, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may disclose your non-private, aggregated or otherwise non-personal information that doesn’t identify you, to our partners or other third parties about how our customers, collectively, use our Website but we do not sell or share any information at the individual level.

Your choices and opt-out

We strive to provide you with choices regarding the information you provide to us. You may elect to opt out of receiving direct marketing or market research information. We have created mechanisms to provide you with the following control over your information :

• Cookies - You can refuse to accept cookies by activating the appropriate setting on your browser. Please be aware that restricting the use of cookies may impact on the functionality of our Website and you may be unable to access certain parts of our Website. Visitors can opt-out of Google Analytics for Display Advertising using the Ads Settings.
• Unsubscribing - In each and every marketing or promotional email that we send to you, there is an ‘unsubscribe’ hyperlink, which you may you use if you wish to ‘opt out’ of and stop receiving email communications from us. The hyperlink will direct you to our website, where upon entering the email address that you no longer wish to receive Digital Endpoints emails, one last confirmation email shall then be sent to the email address you designate. Merely confirm that you do indeed wish to stop Digital Endpoints email’s being sent to you and that email address shall automatically be unsubscribed.

Alternatively you may email us at with your request, stating ’Unsubscribe‘ in the header and what email addresses you wish not to receive Digital Endpoint emails and within a reasonable period, we shall ensure that such email addresses are unsubscribed and shall no longer receive any communications from us.

You should review this Privacy Policy carefully, because if you do not agree with our practices, your ultimate choice is not to use the Website. Remember, by using any part of the Website, you accept and agree to our privacy practices. If we update this Privacy Policy, your continued use of the Website (following the posting of the revised Privacy Policy) means that you accept and agree to the terms of the revised Privacy Policy.

User Contributions

You are responsible for any content, including personal information, that you contribute to be posted, published or displayed on the Website, or transmit to other users of the Website (collectively, User Contributions). Your User Contributions are posted on and transmitted to other users of the Website at your own risk. Although we limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions; therefore, we cannot guarantee who will view or use your User Contributions. We are not responsible for circumvention by third parties of any privacy settings or security measures contained on the Website. You understand and acknowledge that, even after removal, copies of your User Contributions may remain viewable in cached and archived pages, or may have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by this Privacy Policy and our Website Terms of Use and known or suspected violations should be reported to .

Portal Data

If you have created an account, and activated your licenses, your company devices will start to send data to our servers at https://portal.digitalendpoint.com. To provide the maximum uptime and minimum response times, our servers are distributed across several data centers

You can review, update, correct or delete your company data and personal information by logging into the portal and visiting your account profile page and making changes. If you have forgotten your password, once you have tried to register and failed, you can click on the "Forgot your password?" link to reach a page on which you can submit your e-mail address. Your user name and password then will be e-mailed to you. Alternatively, you can also contact us at if you wish to exercise these rights.

You can delete specific device data at any time, simply by deactivating the license for that device. This will permanently delete all the device data. To delete your entire account, contact us via the technical support channel that you were given at time of purchase.

Where we store your personal data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology, and passed to the payment gateway. We will Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Children under the age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not register on the Website, make any purchases through the Website or send any information about yourself to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at .

Data security

We have implemented reasonable administrative, technical and physical security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls and strictly controlled. Any payment transactions are encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website and any transmission is at your own risk.

Your California privacy rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. To make such a request, please send an e-mail to .

Changes to our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. It is your responsibility to check this page from time to time to check for any change. Your continued use of the Website shall be deemed to be your consent to such changes. The date the Privacy Policy was last revised is identified at the top of the page.

Contact information

To ask questions or comment about this privacy policy and our privacy practices, contact us at :

Corporate address

Digital Endpoint Limited
32/F Millennium City 1,
388 Kwun Tong Road
Kwun Tong
Kowloon
Hong Hong

Telephone: +852 2824 8449

Last Update: March, 2015